Clean a natural-stone surface with a neutral approach.

Granite, marble, limestone, travertine, and soapstone do not all react the same way to cleaners. Acidic products can dull or etch some natural stone, and hard brushes may damage a sealer. Before cleaning, confirm that the surface is real stone and follow the stone or sealer manufacturer’s care directions.

What you’ll need

• Stone or sealer care instructions
• Soft microfiber cloth or mop
• pH-neutral stone cleaner
• Clean water
• Soft towel
• Soft-bristle brush only if approved

Take it step by step

1. Remove dust and loose grit with a dry microfiber cloth or a hard-floor vacuum setting that cannot scratch the surface.
2. Read the cleaner label and confirm it is intended for your exact stone and finish. Dilute it only as directed.
3. Test the solution in a hidden area. Let it dry fully and check for color, sheen, or texture changes.
4. Clean a small section with a soft cloth or mop. Keep the surface damp, not flooded, and avoid pushing liquid into seams or edges.
5. Rinse with clean water if the product label requires it, then dry and buff with a clean soft towel to reduce spots and streaks.

When to ask for help

Ask a stone professional about deep stains, chips, cracks, loose tiles, failed grout, or cloudy etching. Do not sand, polish, reseal, or use bleach or acidic cleaner until the stone and existing sealer are positively identified.